Privacy Policy on ShiraLive2D

Last updated: 8 February 2026

Welcome to ShiraLive2D (“we,” “our,” or “us”).

ShiraLive2D is owned and operated by shiranui_bzw, also known as shira or shiranui_bzw- 不知火[我]. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use https://shiralive2d.com/, including when you inquire about or commission Live2D services.

This Privacy Policy should be read together with our Terms of Service, which govern the use of our services and commissions.

1. Information We Collect

1.1 Information You Voluntarily Provide

When you contact us, submit a commission request, or communicate with us, you may provide:

  • Name, username, or alias
  • Email address or other contact details
  • Commission details and preferences
  • Reference images, artwork files, model files, or related materials
  • Any other information you choose to share

1.2 Payment-Related Information

Payments for commissions may be processed through third-party payment platforms.
We do not directly collect or store your full payment details (such as credit card numbers).

Payment providers may collect:

  • Billing name
  • Transaction identifiers
  • Payment confirmation status

Handling of payment data is governed by the privacy policies of the respective payment platforms.

1.3 Automatically Collected Information

When you browse the website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site

This data is used solely for analytics, security, and website improvement.

2. Use of Client Files and Commission Materials

For Live2D commissions, we may temporarily store and use:

  • Character illustrations
  • PSD, Live2D, rigging, or related files
  • Motion, texture, or expression data

These files are used only for:

  • Completing commissioned work
  • Revisions as agreed upon
  • Record-keeping related to the commission

Ownership, usage rights, and permissions for commissioned works are governed by our Terms of Service. We do not reuse, resell, or redistribute client files without explicit permission, except as allowed under those terms.

3. How We Use Your Information

We use collected information to:

  • Communicate with you about inquiries or commissions
  • Deliver Live2D services and support
  • Process payments and confirmations
  • Maintain records related to commissions
  • Improve website functionality and service quality
  • Comply with legal or contractual obligations

Lawful Basis for Processing (GDPR):
If you are located in the EU/EEA, we process your personal data only when:

  1. We have your consent
  2. Processing is necessary to provide our services (e.g., fulfill a commission)
  3. Processing is necessary to comply with legal obligations
  4. Processing is necessary for legitimate interests, such as website maintenance or security

We do not sell or rent your personal data to third parties.

4. GDPR Rights of EU/EEA Users

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access – You can request a copy of the personal data we hold about you.
  • Right to Rectification – You can request correction of inaccurate or incomplete data.
  • Right to Erasure – You can request that we delete your personal data, where applicable.
  • Right to Restrict Processing – You can request we limit how your data is used.
  • Right to Data Portability – You can request a machine-readable copy of your data.
  • Right to Object – You can object to certain types of processing, such as marketing communications.
  • Right to Withdraw Consent – If processing is based on your consent, you may withdraw it at any time.
  • Right to Lodge a Complaint – You may lodge a complaint with a supervisory authority in your country.

To exercise any of these rights, contact us using the information in Section 13 below.

5. Privacy Rights for US / California Residents (CCPA / CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include:

  • Right to Know – You can request the categories of personal information we collect and the purposes for which it is used.
  • Right to Access – You can request a copy of your personal information that we have collected.
  • Right to Delete – You may request that we delete your personal information, subject to certain exceptions (e.g., legal or accounting obligations).
  • Right to Opt-Out of Sale – Although we do not sell personal information, California residents have the right to opt-out if any personal data were to be shared for commercial purposes.
  • Right to Non-Discrimination – We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us using the information in Section 13 below.

6. Cookies and Analytics

ShiraLive2D may use cookies or similar technologies to:

  • Analyze website traffic
  • Improve performance and usability
  • Monitor security and prevent abuse

We will ask for consent where required under GDPR before placing non-essential cookies on your device.
You can disable cookies via your browser settings, though some site features may not function as intended.

7. Third-Party Services

We may use third-party services for:

  • Payment processing
  • Website analytics
  • Embedded content (such as videos or social media previews)

These third parties operate under their own privacy policies. ShiraLive2D is not responsible for how third-party services collect or use your data.

8. Embedded Content from Other Websites

Pages on this site may include embedded content (e.g., videos, images, posts). Embedded content behaves the same way as if you visited the external website directly.
These websites may collect data about you, use cookies, and track interactions independently.

9. Data Retention

We retain personal information and client files only for as long as necessary to:

  • Fulfill commissions
  • Resolve disputes or support issues
  • Meet legal or accounting requirements

Files may be deleted after commission completion unless retention is required or otherwise agreed upon.

10. Data Security

We take reasonable technical and organizational measures to protect your information. However, no online transmission or storage method is completely secure. By using this website, you acknowledge and accept this risk.

11. Children’s Information

ShiraLive2D does not knowingly collect personal information from individuals under the age of 13. If such data is discovered, it will be removed promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated revision date. Continued use of the website constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related questions or requests, including GDPR or CCPA rights, please contact:

ShiraLive2D
Owner / Creator: shiranui_bzw
Also known as: Email: [shiranui.bzw@gmail.com]